If you wish to return purchased item fill in the returns form you’ve received with your order and return your package to the address indicated in the form .
PLEASE RETURN PRODUCTS IN THEIR ORIGINAL STATE
Please make sure the items are in their original condition and packaging, with all tags attached. We will not accept returns on lingerie that has been damaged or worn.
We offer size exchanges on the same product.If replacement size is not in stock, you will be refunded and notified by email. We also offer pre-order ,in which case you will receive your order as soon as it is back in stock and will be notified by email.
Refunds are processed within 14 working days through original payment method.You will receive an email once your order has been refunded.
If you have questions regarding the status of your order, please email us at firstname.lastname@example.org Our support available to you Monday to Friday 9am – 7pm